1. Inquiry Letter
Definition of Inquiry letter :
Inquiry letter is a letter of
request, also known as a letter of the candidate. Which will be sent to
companies. Request letter is a letter from a prospective buyer to the seller
requesting information products offered. With a quote from the seller then
potential buyers will know the price and a information of the items or services
to be purchased. This is the purpose of the prospective buyer a write request
letter to the seller. When the prospective buyer has to know the condition of
an item or services following the price and term of sale and purchase, of
course he does not need anymore request a quote from the seller. Letter of inquiry
required in formal trade requiring formal procedures in writing. The letter of
inquiry is often an early stage of the business transaction. By the letter of
inquiry prospective buyers ask or inquiry about the items or service to be
purchased. In response, the seller expalined the things he want to know the
buyer, buyer’s reservation and eventually business transaction as the end of
the buying and selling process
In the letter of inquiry for the items usually offer
prospective buyers ask :
1. Specification of items, namely :
type, size, quality, capacity, etc.
2.The price per unit.
3. How to pay
4. How to surrender, and
5. Easy that may be obtained by the
buyer, such as guarantees and other.
In addition to things mentioned above
prospective buyers asking price lists and catalogs (if the items varies), and a
technical description of the items in the form of leaflet or brochures. For
items that are possible, prospective buyers can also request sent examples of
the real stuff.
Through a letter of inquiry and supply service, prospecitve
buyers can inquiry :
1. The form of services that can be
presented by the seller.
2. Equipment that can be used by the
seller as a support (If any)
3. Price
4. Piece and
5. How to pay.
Letter of inquiry example:
2.
Order Letter
An order letter is usually written when a company purchases or buys or order goods or services from another party. Here is an Order Letter
you might need when you order goods and materials. Do not forget to
clearly state the exact name of the merchandise, the price, and the
amount of payment being sent.
Personal Purchase Order Sample
154 Green Avenue
Newyork, USA
January 5, 2010
Ms. K. Hutchinson
Beller Company, Inc.
424 Park Avenue
New York, New York 10021
Dear Ms. Hutchinson :
Thank you for sending your catalog so promptly. It arrived within a few days of my request. Please send me the following items by parcel post :
1 copy Emmet and Mullen,
High School Algebra @ $7.50 $ 7.50
25 copies Pinehurst,
Plane Geometry @ $8.75 $ 218.75
Total $ 226.25
I am enclosing a money order for 226.25. If there are additional charges, please let me know.
Please mail the books to the address given above.
Very truly yours,
Brandon Michael
(Adapted from Let’s Write English by George E. Wishon & Julia M. Burks)
Company Purchase Order Sample
Seven Siblings Limited
17 Sweet Road, West Bandung Tlp. 022-8765432 Post Code 41134
Purchase Order
Toko Englet
11 Main Street
San Fransisco, USA
ZIP CODE 91234
Attention : Miss Kim Jackson
Dear Miss Jackson :
Please accept this purchase order for the following :
| No. |
Product |
Quantity |
Unit Price |
Total |
| 1 |
Single Brush Polisher Colombia 400 |
4 |
$ 3,000 |
$ 12,000 |
| 2 |
Extractor SX 144 |
4 |
$ 2,000 |
$ 8,000 |
|
|
|
Total |
$ 20,000 |
We require shipment by August 17, 2013 to :
PT Pama
No. 1 Jl. Cileungsi,
Bogor, Indonesia
Post Code 40156
Please refer to this order as "purchase order # SS01234. Should you need
more information, please contact me at 62-22-756756 at your earliest
convenience or email me at siblings@seven.com.
Sincerely,
Dede Prana
Purchasing Manager
3. Complaint Letter
Writing a letter of complaint
can be tricky, but the most important thing to remember is to be direct
and tasteful. No one will take your complaint seriously if you are
ranting and raving. Take a look at this example complaint letter for
ideas on how you should approach writing a letter of complaint.
Example complaint letter:
56 Disgruntled Street
Somewhere Unhappy
1AM MAD
Customer Service Manager
That Awful Company
Somewhere Awful
UR BAD
June 15, 2008
Dear Sir/Madam,
I am writing today to complain of the poor service I received from
your company on June 12, 2008. I was visited by a representative of That
Awful Company, Mr. Madman, at my home on that day.
Mr. Madman was one hour late for his appointment and offered nothing
by way of apology when he arrived at noon. Your representative did not
remove his muddy shoes upon entering my house, and consequently left a
trail of dirt in the hallway. Mr. Madman then proceeded to present a
range of products to me that I had specifically told his assistant by
telephone I was not interested in. I repeatedly tried to ask your
representative about the products that were of interest to me, but he
refused to deal with my questions. We ended our meeting after 25 minutes
without either of us having accomplished anything.
I am most annoyed that I wasted a morning (and half a day's vacation)
waiting for Mr. Madman to show up. My impression of That Awful Company
has been tarnished, and I am now concerned about how my existing
business is being managed by your firm. Furthermore, Mr. Madman's
inability to remove his muddy shoes has meant that I have had to engage
the services, and incur the expense, of a professional carpet cleaner.
I trust this is not the way That Awful Company wishes to conduct
business with valued customers—I have been with you since the company
was founded and have never encountered such treatment before. I would
welcome the opportunity to discuss matters further and to learn of how
you propose to prevent a similar situation from recurring. I look
forward to hearing from you.
Yours faithfully,
4. Aplication Letter
5. Memo
TO: Kelly Anderson, Marketing Executive
FROM: Jonathon Fitzgerald, Market Research Assistant
DATE: June 14, 2007
SUBJECT: Fall Clothes Line Promotion
Market research and analysis show that the proposed advertising media
for the new fall lines need to be reprioritized and changed. Findings
from focus groups and surveys have made it apparent that we need to
update our advertising efforts to align them with the styles and trends
of young adults today. No longer are young adults interested in sitcoms
as they watch reality televisions shows. Also, it is has become
increasingly important to use the internet as a tool to communicate with
our target audience to show our dominance in the clothing industry.
Internet Advertising
XYZ Company needs to focus advertising on internet sites that appeal
to young people. According to surveys, 72% of our target market uses the
internet for five hours or more per week. The following list shows in
order of popularity the most frequented sites:
- Google
- Facebook
- Myspace
- EBay
- iTunes
Shifting our efforts from our other media sources such as radio and
magazine to these popular internet sites will more effectively promote
our product sales. Young adults are spending more and more time on the
internet downloading music, communicating and researching for homework
and less and less time reading paper magazines and listening to the
radio. As the trend for cultural icons to go digital, so must our
marketing plans.
Television Advertising
It used to be common to advertise for our products on shows like Friends and Seinfeld
for our target audience, but even the face of television is changing.
Young adults are tuning into reality television shows for their
entertainment. Results from the focus group show that our target
audience is most interested in shows like American Idol,The Apprentice, and America's Next Top Model. The only non-reality television show to be ranked in the top ten most commonly watched shows by males and females 18-25 is Desperate Housewives.
At Blue Incorporated, we need to focus our advertising budget on
reality television shows and reduce the amount of advertising spent on
other programs.
By refocusing our advertising efforts of our new line of clothing we
will be able to maximize the exposure of our product to our target
market and therefore increase our sales. Tapping into the trends of
young adults will help us gain market share and sales through effective
advertising.
Attachments: Focus Group Results, January- May 2007; Survey Findings, January - April 2007
This is a sample memo; facts and statistics used are fictional.
sumber :
http://bhernandz.blogspot.com/2012/12/bahasa-inggris-bisnis-1-inquiry-letter.html
http://www.englet.com/order
http://www.scribendi.com/advice/example_complaint_letter.en.html
http://www.yourmomhatesthis.com/download-free-application-letters/
https://owl.english.purdue.edu/owl/resource/590/04/
